1. Introduction
Welcome to Street Rat Cape Town, a classic car showroom based in Salt River, Cape Town, South Africa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in person or online.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
2. Information we collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
- Full name and contact details (email address, phone number)
- Enquiries submitted via our website contact form
- Test drive appointment requests
- Finance application information
- Purchase and transaction information
- Merchandise and accessories orders
2.2 Information Collected Automatically
- Browser type and version
- Pages visited and time spent on our website
- IP address and general location data
- Referring website or source
- Device type and operating system
2.3 Information from Third Parties
We may receive information about you from third-party finance providers, credit bureaus, or other partners when you apply for vehicle financing through us.
3. How we use your information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To schedule and manage test drive appointments
- To process vehicle purchases and transactions
- To facilitate and process finance applications
- To process merchandise and accessories orders
- To send you relevant updates about our inventory, promotions, and events (with your consent)
- To improve our website and customer experience
- To comply with applicable South African laws and regulations
4. Legal basis for processing
We process your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. Our legal grounds for processing include:
- Your consent, where explicitly provided
- Performance of a contract (e.g., vehicle sale or purchase)
- Compliance with a legal obligation
- Our legitimate business interests, where these do not override your rights
5. Sharing your information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With trusted finance partners to process vehicle financing applications
- With service providers who assist in operating our website or business (under strict confidentiality agreements)
- With law enforcement or regulatory authorities where required by law
- In the event of a business merger, acquisition, or sale of assets
All third parties we work with are required to handle your information in accordance with applicable privacy laws.
6. Data retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.
7. Your rights under POPIA
As a data subject under the Protection of Personal Information Act (POPIA), you have the following rights:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information, subject to legal requirements
- The right to object to the processing of your personal information
- The right to lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details provided at the end of this policy.
8. Cookies and website tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. You may adjust your browser settings to refuse cookies, though some features of the website may not function correctly as a result.
9. Data security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
11. Children’s privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to this privacy policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Street Rat Cape Town
Unit A5, 7 Briar St, Salt River, Cape Town, South Africa
Email: hello@streetrat.capetown
Website: www.streetrat.capetown
